Refund Policy
Introduction
Thank you for choosing Bulk Image Generator! We hope you're enjoying our AI-powered image generation platform. If you're not completely satisfied with your purchase, we offer the following refund policy.
1. Refund Eligibility
To be eligible for a refund, you must meet both of the following conditions:
- Request the refund within 7 days of your purchase
- Have consumed no credits from your purchased package
Note: Due to the computational resources required for AI image generation, once any credits from your purchased package have been used, the purchase becomes non-refundable.
2. How to Request a Refund
To request a refund, please follow these steps:
- Send your refund request to support@bulkimagegenerator.app
- Include your account email address in the request
- Provide your order number or transaction ID
- Briefly explain the reason for your refund request
3. Refund Process
Once we receive your refund request:
- We will review your refund request within 3 business days
- If approved, the refund will be processed through your original payment method
- Processing time may vary by payment provider (typically 3-10 business days)
- Your unused credits will be removed from your account
- You will lose access to premium features immediately upon refund approval
4. Non-Refundable Situations
Refunds will not be provided in the following cases:
- Any credits have been consumed from the purchased package
- The refund request is made after 7 days from the purchase date
- Generated images have been downloaded and used commercially
- Account has been suspended or terminated for policy violations
- Credits were purchased during a promotional period with special terms
5. Service Credits Alternative
In some cases, instead of a full refund, we may offer service credits or additional generation credits to resolve your concerns. This alternative may be suggested during our review process and can provide more value than a refund.
6. Contact Us
If you have any questions about our refund policy, need assistance with our Bulk Image Generator service, or want to request a refund, please contact us at:
Website: bulkimagegenerator.app
Email: support@bulkimagegenerator.app
7. Policy Updates
We reserve the right to update this refund policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.
Last Updated: January 26, 2025
By purchasing credits on Bulk Image Generator, you acknowledge that you have read, understood, and agree to this refund policy.